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Shipping Policy
Craftshoesmaker Shipping and Handling Policy
Global and Domestic Delivery
Craftshoesmaker is proud to offer delivery services both within India and globally, ensuring that our handmade shoes reach you, wherever you are.
Transit Risk
Craftshoesmaker insures all parcels at no extra cost. In case of non-delivery, the customer will not suffer any loss. However, we are not responsible for lost or stolen packages or damages after delivery.
If a shipment is lost in transit, we will reprocess or reship the order after a 15-day waiting period and customer confirmation, subject to product availability.
Tracking Your Order
Upon dispatch, you will receive an email with the tracking number, courier details, and expected delivery date.
Address Changes and Corrections
You may request an address change within 24 hours of placing the order by calling us at 8288902518. Please ensure your shipping address is accurate as any penalties for incorrect addresses will be the customer’s responsibility.
Product Packaging
All products are securely packed and labeled with Craftshoesmaker’s tags before being handed over to the courier service
Shipping Time Estimates
Each product page includes an estimated shipping time. These are indicative and may vary. For a more accurate estimate, please contact us with the product name.
If products from different shipping categories are selected, the dispatch date will align with the longer shipping time.
Delays
In case of stock unavailability or delays, we will notify you via email. Delivery dates are approximate, and we are not liable for delays. We may opt to deliver orders in parts.
In the event of natural calamities, delivery times may be affected.
VAT & Customs Duties
VAT/Custom Taxes and Import Duties are not controlled by Craftshoesmaker and must be paid by the buyer. These charges vary according to the rules of different countries and are not included in our ordering process. International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict their occurrence, as policies vary from nation to nation.
The courier company may also impose additional service charges over and above custom duty on a case-to-case basis.
Note: The policy is designed to ensure a smooth and transparent shipping process for our customers. We at Craftshoesmaker are committed to delivering high-quality handmade shoes with the utmost care and efficiency.